Terms of service

Overview 
This website is operated by Nappy Box Co. Throughout the site, the terms “we”, “us” and “our” refer to Nappy Box Co. Nappy Box Co offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

The legal stuff

The website nappyboxco.com.au (the “Site” or “Website”) is a shopping website where you can browse, select, and order items advertised by Nappy Box Co.

You agree to receive communications from us and from our third-party service providers and you agree to accept "cookies" and other similar devices used by this Website to perform our services. You also agree that we may email you about any incomplete or unconfirmed enquiry you make through our Website. Further information on the use of data can be found in our Privacy Policy

Your rights

Your purchase of goods will be subject to certain laws including, without limitation, the Australian Consumer Law.  The Australian Consumer Law provides you with certain rights that cannot be excluded, including that the goods must be of acceptable quality, reasonably fit for the purpose that Nappy Box Co represents they will be fit for, and that the goods will correspond with any relevant description.  Nothing in these Terms and Conditions shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Australian Consumer Law) which cannot by law be excluded, restricted or modified.

Disclaimer

Nappy Box Co has taken every care to ensure that the information posted on the Site is correct and up to date at the time of publishing on the Internet. We shall not be responsible for any detriment incurred by reliance you place on this Site or its contents. However, Nappy Box Co will endeavour to correct any inaccuracies once Nappy Box Co becomes aware of them. 

Illustrations and photos contained on the Site are sample representations of the products advertised, and variations may occur from time to time. 

Changes

Nappy Box Co has the right to change or discontinue any features of this Site including materials, hours of availability and may also impose limits on certain features and services or restrict your access to parts of or the entire Site without notice or liability. 

We reserve the right to change prices displayed for products on the Site at any time. 

Cancellation of orders

Nappy Box Co reserves the right to cancel, at any time before delivery and for whatever reason, an order that it has previously accepted. Nappy Box Co may do this for example, but without limitation, where:

(a)          Nappy Box Co suppliers are unable to supply goods that they have previously promised to supply;

(b)          an event beyond Nappy Box Co’s control such as storm, fire, flood, earthquake, terrorism, power failure, war, strike or failure of computer systems, means that Nappy Box Co is unable to supply the goods within a reasonable time;

(c)          Goods ordered were subject to an error on the website, for example, in relation to a description, price or image, which was not discovered prior to the order being accepted;

(d)          You ask Nappy Box Co to cancel your order. Nappy Box Co will use reasonable endeavours to cancel or change the order if it has not already been shipped but makes no representation that it will be able to do this.

Product prices

Prices displayed on the Site represent the full price in Australian dollars (AUD), including GST (Goods and Services Tax), for the product itself but does not include postage/delivery charges which will depend on the destination.

In addition to the price displayed on the website, you may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our national courier company does not provide a door-to-door service. These include, without limitation, Christmas Island, Norfolk Island, Roma and Nhulunbuy. Such charges may apply even where the item is shown on the Website as having “free delivery”, “free freight” or something similar.  

If you live in an area to which an Additional Delivery Charge will apply, Nappy Box Co will contact you before accepting your order and provide you with a quote for the Additional Delivery Charge. If, within the timescale specified, you do not agree to accept the Additional Delivery Charge, Nappy Box Co will cancel your order. Nappy Box Co will not take payment for your order until you have confirmed your acceptance of the Additional Delivery Charge.

Intellectual property

This Site contains copyright material, registered and non-registered trademarks that are protected by law and are the property of Nappy Box Co and various third parties (“intellectual property rights”). You must not use our material and any of the marks or trademarks appearing on the Site or our name without our prior written consent. 

Online purchasing account

You agree to provide a true, complete and accurate email address, delivery address(es), billing address(es) and telephone number and to keep these details up to date. Incorrect information provided could lead to a delay in delivering your product(s) or non-delivery of your products. 

By placing an order with Nappy Box Co you give Nappy Box Co permission to subscribe you to marketing emails. You can opt-out/unsubscribe from these emails at any time. To unsubscribe, click the unsubscribe link found at the bottom of all emails sent by Nappy Box Co and follow the steps. 

Limitation of liability

Nappy Box Co shall not be liable for any lost profits, lost savings, loss of reputation, loss of goodwill, any kind of commercial or economic loss, indirect, incidental, punitive, special, or consequential damages arising out of or in connection with the agreement of the sale of any products or services by Nappy Box Co or the use thereof whether or not such damages are based on tort, warranty, contract or any other legal theory – even if Nappy Box Co has been advised, or is aware, of the possibility of such damages.

The limitations and exclusions set forth above in this Limitation and Liability Section shall apply only to the extent permitted by applicable mandatory law.